This policy explains how Moreton Bay Turf ("we", "us") handles personal information collected through this website. We aim to handle personal information in line with the Australian Privacy Principles.

What we collect

When you request a quote or contact us, we collect the details you choose to give us: your name, mobile number, email address, suburb or postcode, details about your lawn and delivery, and any photos or files you attach.

If we use website analytics (such as Google Analytics), it collects information such as pages visited, device type and approximate location. We do not send your name, phone number or email address to analytics services.

How we use it

To respond to your enquiry and prepare your quote
To arrange delivery and, if requested, turf laying
To contact you about your order

We do not sell your personal information, and we do not add you to marketing lists without your consent.

Who we share it with

Your quote request is sent to us by email through an email delivery service (Resend), and this website is hosted by Netlify. These providers may store information on servers outside Australia, including in the United States. We only share what is needed to run the website and respond to you.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete information we no longer need.

Access and correction

You can ask to see or correct the personal information we hold about you by contacting us.

Complaints

If you have a concern about how we've handled your information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Moreton Bay Turf, Bellmere QLD 4510
Phone: 0478 944 303
Email: admin@moretonbayturf.com

This is a general policy for a small business. It is not legal advice. Have it reviewed by a legal professional to confirm it suits your business and your obligations under the Privacy Act 1988.

Privacy policy